Privacy Policy

1Information We Collect

We collect information directly from you when you contact us for services, request site visits, or sign up for an Annual Maintenance Contract (AMC). This information may include:

• Contact Details: Your name, email address, phone number, and physical or billing address.
• Business Information: Company name, GSTIN (GST registration number), industrial layout details, electrical diagrams, and operational specifications.
• Technical Project Data: Information regarding server rooms, machinery load profiles, current distribution systems, and CCTV layouts required to deliver custom engineering solutions.

2How We Use Your Information

The information we gather is used to deliver, manage, and optimize our electrical contracting and maintenance services, including:

• Providing custom estimates, price quotes, and scheduling safety audits or site visits.
• Designing, installing, and servicing electrical networks, LT panels, busbars, cabling systems, and CCTV surveillance networks.
• Administering Annual Maintenance Contracts (AMC), including digital thermal scanning reports, routine safety testing, and emergency shutdown scheduling.
• Communicating critical service updates, billing alerts, safety recommendations, and regulatory compliance guidelines.

3Security of Your Data

We understand the sensitivity of security system configurations (such as CCTV network layouts) and electrical plant diagrams. We employ strict industry-standard measures to keep your data secure:

Access to project blueprints, server room diagrams, and network layouts is restricted to only authorized engineering teams and certified technicians assigned to your specific installation.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of physical/electronic storage is 100% secure, and we cannot guarantee absolute security.

4Sharing of Information

We do not sell, trade, or rent your personal or organizational information to third parties. We may share information only in the following scenarios:

• Service Partners: Authorized sub-contractors, inspectors, or technicians who require basic data to carry out specific components of the project under strict confidentiality.
• Legal & Regulatory Compliance: When required by electrical licensing authorities, government inspectors, or Maharashtra State Electricity Board (MSEB) officials to verify safety certification or secure plant permissions.

5Your Rights & Choice

You can request to review, update, or correct your contact information or billing profiles at any time by sending us an email. Furthermore, you can choose to opt out of receiving newsletter/promotional content by following the unsubscribe links, although we will continue to send necessary operational notices regarding safety testing, project timelines, and AMC renewals.